Privacy Policy
What we collect
We collect what we need to fulfil an order and nothing more: your name, delivery and billing address, phone number, email address and order history. Payment is handled by our payment gateway — card and bank details never reach our servers.
How we use it
- To process, dispatch and support your order
- To handle returns, exchanges, valuations and repairs
- To send order updates by email and SMS
- To send marketing messages, only if you have opted in
Who we share it with
Only the couriers who deliver your order, the payment gateway that processes it, and where the law requires disclosure. We do not sell personal data and we do not share it with advertisers.
Cookies
We use cookies to keep your cart, remember your session and measure how the site is used. You can decline non-essential cookies without affecting your ability to shop.
Retention
Order records are kept for eight years to satisfy tax and warranty obligations. Marketing preferences are kept until you withdraw them.
Your choices
Write to privacy@chhajedjewellers.com to see, correct or delete the data we hold about you, or to unsubscribe. We respond within 30 days.